Here are some of the Frequently Asked Questions which most of our client asks. If you can't find what you a looking for here then just contact us at [email protected] We will be more than happy to reply back to you.
What Items/Features are included with your PSD Conversion Service?
What kind of payment methods do you accept?
We accept major credit cards including Visa, MasterCard, American Express, and Discover through Paypal payment gateway. Clients from USA-UK-Europe can also pay us via Bank Transfer.
What are the file formats you can work on?
Although layered PSD is preferrable but We can work with JPG, PNG, PDF, GIF, AI, and Sketch also.
Do you offer design services?
Yes, we offer such services. Just contact us with your specification, our awesome designers can provide you a Great looking website.
Do you offer any WordPress Customization Service?
Yes, we can help you with any kind of wordpress customization related works. We can even create you themes and plugins from scratch if needed.
Do you offer other CMS customization?
Yes, we can help you with any cms (Joomla, Drupal, Magento, Shopify, Opencart, Prestashop etc) Conversion or customization work.
What is your usual budget?
Our budget depends on your requirements. It might be $100 sometimes or $1000 in some cases. Our Process is simple. We look through your project specs and the complexity of your designs and calculate the price. Please contact us with your project specs to get a good budget. Trust us, We don’t bill huge 🙂
Will you insert content on our site or do additional customization?
By default, we will use the content of your PSD. If you want us to insert separate content, that can be done with additional budget. As for customization, We can help you with anything you need with your site. But, if you need additional work done apart from PSD conversion, please specify that during discussion.
What is your typical delivery time-frame?
The delivery time-frame depends on the complexity of your project. But in general, we take 2-3 working days for Homepage conversion and 2 working days for Each inner page conversion.
Will you use our theme for conversion?
In general, No. We prefer using our own custom theme or develop a theme from scratch. If you really need us to use your theme, then you can send that to us. We can work with that also.
What if I ask for a refund?
What happens if I change the requirements?
You can do so before we start the project. But, We would highly appreciate if you don’t do this in the middle of the project. In such cases we will increase the budget (If the requirements is too far from primary scope).
I want to Cancel my order, what should I do?
Do you offer after sales support?
We provide 30 day free support. The support is free for items like finding bugs in our theme/coding, any items which are not done as per your specification, if you have questions related to our work etc. Anything besides this like uploading content, changing design etc are extra chargeable.
Do I need to pay in advance?
Yes, partially. You need to pay 50% upfront and rest 50% upon delivery.